FounderWorld support

Last updated November 9, 2026

Need help? Email [email protected]. Include the device you use and what happened. Never send your password or full payment-card details.

Account and sign-in

Use the same sign-in method you used when creating your account. You can manage your profile and delete your account in Account and privacy.

Subscriptions

Open Plans to check membership access, manage a subscription or restore an App Store purchase. If you purchased on iPhone, you can also manage or cancel it in Apple subscription settings. For an App Store refund request, use Apple's purchase support.

Safety

Report or block a member from their profile or conversation. You can also email us about unsafe content or account problems.

3D world and calls

If the world is slow, lower graphics quality in Settings. For a call, allow the microphone or camera only when you want to use it. If a problem continues, tell us the room, approximate time and any error shown.

See also the terms and the privacy policy.